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Can you provide real photos or videos of the vehicles?

You can find real photos and videos of the vehicles you are interested in on our official website. If you cannot find a specific model or need more details, please contact us via customer service WhatsApp or the official website email, and we will be glad to assist you.

What are the advantages of buying a new vehicle?

New vehicles feature the latest technology and high reliability. Most models are equipped with CATL batteries, ensuring safety and dependable performance.

What are the advantages of buying a used vehicle?

Used vehicles are our signature products and offer excellent value for money. Some come from our own fleet after retirement (with complete maintenance and service records), while others are resold to us by customers in China. Every used vehicle undergoes thorough reconditioning and a comprehensive condition assessment, especially battery health. Most vehicles are equipped with CATL batteries.

What is the driving range?

New vehicles generally offer a CLTC range of 350–450 km (some models up to 550 km). Used vehicles typically deliver 200–300 km, depending on age and mileage.

Is there a big price difference between different seating capacities and configurations?

Prices vary with seating capacity and configuration, but the number of seats has only a minor impact. The main price drivers are battery capacity and comfort features.

Payment & Pricing

What payment methods do you accept?

We accept T/T (telegraphic transfer) or L/C at sight (letter of credit payable at sight).

Does the price include taxes?

Prices listed on our website are FOB. Please confirm details with our customer service; in some regions we have local partners and can offer CIF or DDP terms. Tax policies vary significantly by country. If you are new to vehicle import trade, we recommend consulting a professional customs broker or a trusted trade advisor.

Do you offer discounts?

Prices are negotiable based on order quantity, but the room for adjustment is limited, as our quotations are already very competitive.

What if I have concerns about making payment?

If you plan a large-volume purchase, you are welcome to visit our headquarters in Shanghai to see our company and products in person before committing.

Shipping & Delivery

How much is the shipping fee?

Shipping costs depend on the destination and current sea freight rates. Please contact our customer service for a specific quotation.

How long does delivery take?

Transit times vary by destination: Africa 30–50 days, South America 25–50 days, Southeast Asia 7–18 days, and Central Asia 12–20 days.

What should I do if my goods are damaged or lost during shipping?

We recommend purchasing cargo transportation insurance (our quotations do not include shipping insurance). If anything goes wrong during transit, contact us immediately and we will assist you in handling it.

After-Sales Service

What should I do if my vehicle breaks down?

All models we sell are products of global brands and have been proven in actual operation in China for many years, offering stability and reliability. If a fault occurs, we provide remote technical guidance, and repair services or partner service stations are available in most regions. Most of our vehicles use CATL batteries, a brand with service providers in most areas. Contact us as soon as an issue arises, and we will do our best to resolve it and connect you with a capable local service provider.